Question 1

What can I expect in the first session?

Accepted Answer

Your first session is a comprehensive evaluation where we’ll discuss your history, current concerns, and goals. You’ll have space to ask questions, and we’ll begin developing a personalized plan that feels clear and appropriate for you.

Question 2

Do you offer telehealth?

Accepted Answer

Yes, telehealth sessions are available using secure, HIPAA-compliant platforms.

Question 3

What conditions do you treat?

Accepted Answer

I provide care for anxiety, depression, bipolar disorder, substance use, and psychotic disorders, along with other mental health concerns.

Question 4

Do you prescribe medication?

Accepted Answer

Yes, when appropriate. Medication decisions are made collaboratively, with a focus on effectiveness, side effects, and your comfort level.

Question 5

Do you offer therapy as well?

Accepted Answer

Yes. I integrate psychotherapy into care to support deeper understanding, coping skills, and meaningful, lasting change.

Question 6

What makes your approach different?

Accepted Answer

Care is personalized, thoughtful, and collaborative. Time is taken to understand your full experience so treatment is not one-size-fits-all.

Question 7

How long are appointments?

Accepted Answer

Initial evaluation: typically 60 minutes
Follow-ups: typically 20–30 minutes

Question 8

How do I schedule an appointment?

Accepted Answer

You can book through email and you will be contacted in 48-72 hours.

Question 9

Do you accept insurance?

Accepted Answer

Most insurances accepted.

Question 10

Do you offer private-pay services?

Accepted Answer

Yes. Private-pay services are available for those seeking more flexible, personalized care. Pre-pay required.

Question 11

What is your cancellation policy?

Accepted Answer

A minimum of 24-hour notice is required. Late cancellations or missed appointments may be subject to a fee.

Question 12

Is my information confidential?

Accepted Answer

Yes. Your privacy is protected in accordance with the Health Insurance Portability and Accountability Act (HIPAA) and applicable laws.

Question 13

What if I’m in crisis?

Accepted Answer

This practice does not provide emergency services.
If you are in immediate danger or experiencing a crisis, please call 911 or go to the nearest emergency room.

Question 14

How involved will I be in my treatment?

Accepted Answer

Very. Care is collaborative; you’ll be actively involved in decisions about your treatment plan.

Shenika Brown APRN, PMHNP-BC

FAQ

Frequently asked questions